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SAN FRANCISCO, CA

Shipping & Returns

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SHIPPING AND PROCESSING

Your Makers Hardware order will be packaged and mailed within 1-3 business days after ordering. If you need something sooner, send us an email and we'll do our best to accommodate it.

Prices are listed in U.S. dollars and do not include sales tax. All orders will automatically be charged 8.75% sales tax at checkout.

DOMESTIC SHIPPING

Your order will be shipped via USPS or UPS and is expected to arrive within 3 business days after receiving shipment notification. Please note delivery dates are not guaranteed. Express mail for 1 business day is available for an additional cost, please contact us for a quote.

INTERNATIONAL SHIPPING

 It can take 1-4 weeks for delivery and Makers Hardware is not responsible for any lost or stolen items or customs fees and taxes charged during transportation.

RETURNS

It's really important to us that you love your Makers Hardware so if you are not completely satisfied with an item please email us to initiate a return within 14 days of receipt of goods. All sales are final on custom pieces and sale items. Please note, shipping charges are non-refundable. To be eligible for a return, your item must be unused, in the original packaging and in the same condition that you received it. Customers must email within the 14-day return window to receive a return authorization before shipping back. Buyer is responsible for return shipping costs to our studio. We are not responsible for any damage or loss that occurs when return shipping, so we strongly encourage you to pack the items well and ship via a trusted carrier. Once your return is received and inspected, a credit for the total amount excluding original shipping cost will automatically be applied to your original method of payment.